About Premier Assistance

European Standards, Local Expertise. Your trusted medical assistance partner in the MENA region.

Our Mission

To provide reliable, high-quality medical assistance services that ensure the health, safety, and peace of mind of international travelers and insurance partners across North Africa and the Middle East.

We combine European healthcare standards with deep regional expertise to deliver comprehensive, culturally-aware medical assistance solutions.

Our Vision

To become the leading medical assistance provider for international travelers and insurance companies in the North Africa and Middle East region.

Recognized for exceptional service quality, innovative digital solutions, and unparalleled local expertise that sets new industry standards.

Dual-Base Operations Model

Poland Operations

European headquarters and strategic coordination center

Client relations management
European insurance partnerships
Strategic oversight & compliance
ISO certified operations

Egypt Operations

Local operational hub with regional expertise

24/7 emergency response center
Vetted medical facility network
Regional cultural expertise
Direct access to 100+ hospitals

Why Choose Premier Assistance?

European Standards

ISO certified operations with European quality assurance and compliance protocols

Local Expertise

Deep regional knowledge with cultural understanding and local medical facility relationships

30-60 Min Response

Rapid emergency response with 24/7 multilingual coordination center

15+ Countries

Comprehensive coverage across North Africa and Middle East region

100+ Hospitals

Vetted network of accredited medical facilities with direct billing arrangements

Cost Optimization

Pre-authorization and bill review services to prevent overcharging and optimize costs

Ready to Partner with Us?

Join leading insurance companies and travel agencies who trust Premier Assistance.